Mitsulift Group and its subsidiaries and affiliates (collectively, “Mitsulift”) respect your privacy. We use technical, administrative, and physical measures to safeguard the personal information entrusted to us.

This Mitsulift Privacy Policy describes our practices related to the collection and processing of personal information. By providing personal and other information to us you agree to the terms and conditions of this Privacy Policy.

We collect information through our contractual relationships, correspondence, and your interactions with our websites and via social media, through our applications and in our interactions with end users of our products, all of which are governed by this Mitsulift Privacy Policy unless otherwise specifically stated or agreed.

What personal information does Mitsulift collect?

The types of data that Mitsulift collects are listed below. Because this Privacy Policy covers a wide variety of situations, there may be data elements listed here that do not apply to your specific situation. Please contact us as described in the “How to Contact Mitsulift” (located at end of document) section below if you have any questions.

• Name, including given, family, middle and salutation (such as Mrs. or Mr.)
• Basic identification information, such as date of birth, gender, and/or relationship to Mitsulift (e.g., employee, employee relative, beneficiary, customer, end user, supplier)
• Country of birth, citizenship held (past and present), and permanent residency status, as required or permitted by applicable law
• Language and communication preferences
• Work contact information including telephone number, email address, mailing address and work location
• Home address, personal email address and home telephone number, including personal mobile telephone number
• Emergency contact information (which may include third party personal information that you provide to us)
• Device location, including geographic location data, and other security authentication data from your personal computing device or telephone for certain types of employees, vendors pursuant to a contract, and customers and end users who opt in
• Employment details including job title, department, job function, cost center, and names of your supervisor and assistant
• Employer details including company name(s), company location(s), company address(es), and jurisdiction of incorporation
• Work experience, education and job history, skill categories including language skills, licenses, certifications, authorization to perform certain work, membership to a participating trade association or union or membership to a professional organization
• Training, development, and performance review information
• Work assignments and work product that may include a connection to you, such as but not limited to, documents and files with you identified as the author and tasks assigned to you or your company
• Military service information as required by applicable law or as submitted to us voluntarily
• Environmental, health and safety information including injury related information
• Agreements, programs, and activities in which you participate
• Payment and invoice-related information, including government identification numbers and bank account numbers
• Information collected through voluntary surveys or promotion or through use of products or services
• Record of any incident that occurs in or about a Mitsulift vehicle, or at a customer location if the equipment is maintained or provided by Mitsulift
• Information collected as part of an assignment or access to certain customer or Mitsulift facilities, such as time and attendance data, badge information, photographs, audio, video, biometric information (e.g. fingerprint), or geographic location data used for a particular role or assignment but such collection will be known, transparent, and consistent with applicable law
• Required screenings, such as a medical examination, drug screening (where permitted), and background check information as required or permitted by applicable law
• Government issued identification numbers (in whole or in part), such as a tax identification number, Mitsulift assigned identification number, social security/insurance number, government issued driver’s license number, visa, passport, or other document number
• Visitor information, including time, date, and location of visits, information regarding a vehicle for parking purposes, and information necessary to maintain visitor logs and to conduct denied party screening
• Information provided to facilitate a service or request assistance, such in the event of an entrapment in an elevator, or a call to a Mitsulift office or to our call center
• Information required to process a claim or provide requested benefits or services, which may include health information, government identification numbers, location information, or other information necessary in order for Mitsulift to properly process the claim
• Any information that a person chooses to include in a document that is part of a legal proceeding involving Mitsulift.

How might Mitsulift use the personal information it collects?

Mitsulift will use your personal information only for legitimate business interests, to fulfill a legal obligation or to meet our contractual obligations as described in this Privacy Policy. Please contact us as described in the “How to Contact Mitsulift” section below if you have any questions.

Mitsulift will not sell your data.

Does Mitsulift use your personal information to contact you?

Yes. In addition to contacting you for legitimate business issues, Mitsulift may also use the information it gathers to communicate with you regarding new and modified products and services offered, or other special offers or contests. Mitsulift may use the information to notify you of any safety concerns. Mitsulift will of course ensure that any marketing communications will provide a simple method for you to opt-out or unsubscribe.

Does Mitsulift share your information with third parties?

Mitsulift will not sell your personal information. Mitsulift may share your personal information outside Mitsulift to:

• Comply with legal obligations such as in order to respond to a legitimate legal request from law enforcement authorities or other government regulators;
• Investigate suspected or actual unethical or illegal activity; or
• Prevent physical harm or financial loss

How does Mitsulift use cookies or other tracking technologies?

Mitsulift may use cookies on its websites and applications. Cookies are small text files sent to and stored on user computers that allow websites to recognize repeat users, facilitate user access to websites, and allow websites to compile aggregate data for content improvement purposes. Cookies do not damage user computers or files. Mitsulift website provides a link “Cookie Policy” to review the cookies used and manage the usage preference.

What should you understand about the third-party links that may appear on this website?

In some instances, Mitsulift may provide links to non- Mitsulift controlled websites, which Mitsulift will make reasonable efforts to identify as such. Mitsulift does not control such third-party websites, however, and cannot be responsible for the content or the privacy practices employed them.

How long does Mitsulift retain personal information?

Mitsulift will retain personal information so long as needed to comply with its contractual and legal obligations. If the personal information is not subject to contractual or legal obligations, Mitsulift will retain the data for as long as is required for the original purpose for which it was collected. Any personal information collected online regarding a user that has not accessed a Mitsulift website, application or media site will be deleted from our files within a reasonable period of time unless prohibited by applicable law or required to fulfill our contractual obligations.

What choices do you have with respect to your personal information?

Where possible, Mitsulift will provide you with the opportunity to decide whether to provide your personal information. Some jurisdictions give individuals rights, including the right to request access, corrections, and updates to their personal information. Mitsulift will provide a prompt response to such requests and will comply with all legal requirements concerning your personal information. Mitsulift will use reasonable efforts to update information timely, and where required by law shall remove your personal information from the Mitsulift files. To protect user privacy and security, Mitsulift will take steps to verify the user identity before making any requested change. To access, change, or delete your personal information, to ask questions, or to raise concerns send an email to Mitsulift at [email protected]. Our app, and social media accounts allow you to make corrections directly at the site without need to further contact Mitsulift.

Please note that while we will assist you in protecting your personal information, it is up to you to protect your passwords and other access credentials from others.

How might Mitsulift change this policy?

As Mitsulift expands and improves this website, we may need to update this policy. This policy may be modified from time to time without prior notice. We encourage you to review this policy on a regular basis for any changes. Substantive changes will be identified at the top of the policy.

How can you contact Mitsulift?

If you have questions about Mitsulift’s privacy practices in general, please email us at [email protected].