- Do it with your heart and be proud of what you do
- Set milestones and deadlines for everything you do
- Be accountable to each other
- Listen first, speak last
- Lead with questions, not instructions
- Be vulnerable, learn from your failures
- There’s no “they” at Mitsulift – there’s only “we”
- Allow no excuses, only facts and actions
- Challenge yourself and have fun doing so
- Lead future leaders